Exchange within 30 days subject to stock availability and proof of purchase.

For exchange (return within 30 days of purchase) please email us at sales@sweetsixteen.pk or call / whatsapp +92309 6337322.

Washed, used or damaged garments would not be exchanged.

Product purchased on ‘sale’ can only be exchanged in different size, depending on the size availability.

In case of lost shipment, customer must inform via email [sales@sweetsixteen.pk] with the complete order details. We will set an inquiry regarding your claim. If after inquiry, it is confirmed that your claim is valid, then the product will be shipped again.